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Winsami Solutions & Consulting helps organizations solve their struggles with low employee engagement by unlocking the full potential of their people. We use a variety of data collection methods to identify the barriers to employee engagement and implement customized solutions that contribute to organizational and employee success. Our processes cover the entire employee life cycle from onboarding to offboarding. Let’s work together to make your organization an employer of choice!


Gary Winchester, founder of Winsami Solutions & Consulting, has nearly two decades of experience working with organizations to build and launch programs, improve organizational operations, and foster diverse and inclusive cultures. He has experience working with higher education institutions and both profit and non-profit organizations including the University of Washington, Amazon, Lake Washington Institute of Technology, Othello Station North, Lake Washington Human Resource Association, PNW Testing and Assessment Services, and Grand Valley State University.


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Winsami Wisdom

02 Jul, 2024
Before we dive in, I want to acknowledge that language in the disability community is evolving. Some prefer person-first language (e.g., "person with a disability"), while others favor identity-first language (e.g., "disabled person"). My goal here is to highlight this community’s underrepresentation in the workforce. If any corrections are needed to better address the community, please email me at gary@winsamiconsults.com, and I will make the necessary adjustments. The COVID-19 pandemic, despite its tragedies, drastically changed how a large portion of the workforce operated—remotely. In April 2022, LinkedIn noted that remote job postings peaked at just over 20%. Although that number has since settled closer to 10%, remote work still has a significant impact on the workforce, especially for the disability community, whose overall employment reached about 21% in 2022, the highest since the Bureau of Labor Statistics (BLS) began tracking this figure in 2008. According to the BLS, “people with a disability accounted for 13% of the population in 2023.” Of this 13%, about 25% (nearly 11 million people) were part of the labor force (working or unemployed). However, their overall unemployment rate of 7.2% is just over double that of their non-disabled peers at 3.5%. This gap is truly unfortunate. Furthermore, disabled people had higher levels of self-employment than their non-disabled peers. The BLS data does not indicate whether this is a matter of choice or market imposition. What it does suggest is that traditional employment is less accessible for those with disabilities than for their non-disabled peers. While I firmly believe that we work to live and not live to work, jobs generally provide social connections and a collective sense of purpose. Moreover, work, especially living-wage work, helps us meet our life obligations and passions. People with disabilities should be able to share in these experiences. Why Hire a Person with a Disability? For me, the top reason is perspective. Let me be vulnerable for a moment: in the past, I was not always a dependable ally to people with disabilities. Though unintentional, the impact was still there. My true awakening came when my husband/partner was diagnosed with amyotrophic lateral sclerosis (ALS), also known as Lou Gehrig’s Disease. He is a dedicated educator who has spent his professional career teaching physics with a focus on improving the student experience ensuring accessibility for his students, providing flexibility for assignment due dates, and trying new ways to engage students in learning, which made hearing his stories about the obstacles he encountered at his place of employment frustrating. The real kicker for me was when he tried to use public transit, and the commute took up 4 hours of his day. This shouldn’t be how the world works. While he had some allyship at his workplace, the implementation of changes was slow. My feelings on the matter are best described by Miranda Priestley’s sarcastic comment in The Devil Wears Prada, “By all means move at a glacial pace. You know how that thrills me.” My personal anecdote aside, disabled people have a unique experience of navigating a world that is designed by non-disabled people, often unintentionally, to their detriment. Their perspective of the world may bring attention to overlooked safety concerns, product/service design issues, or insights to service delivery and communication in your organization. Strictly from a lived experience perspective they can help you re-evaluate how you’ve always done specific work and make it more accessible. Furthermore, people with disabilities also bring with them diverse educational backgrounds, expertise, and cultural backgrounds which are incredibly useful for organizations. Another aspect of perspective is how it changes for other employees. There may be uncomfortable conversations as people navigate new ways of doing work duties or in adjusting their language, but these are learning opportunities. This empathy not only leads to a more understanding organization but also uncovers behaviors, policies, practices, and design choices that disproportionately impact specific demographics and need correction. However, it's important not to tokenize employees with disabilities or engage in inspirational porn . Hiring people with disabilities can also transform your brand. It opens your talent pipeline to an underutilized and underappreciated pool of talent, showing your commitment to diversity and equal opportunities, thus improving your brand image. Additionally, your organization might become eligible for tax credits and incentives. However, inclusion should stem from a genuine desire to uplift these workers, not from superficial PR stunts. Authentic inclusion demonstrates the full value your organization brings to the community. Doesn’t It Cost a Lot to Meet Accommodations? In the United States, according to the ADA, “a reasonable accommodation is a modification or adjustment to a job, the work environment, or the way things are usually done during the hiring process. These modifications enable individuals with disabilities to have equal opportunities not only to get a job but to perform their job tasks successfully. The ADA requires reasonable accommodations in three aspects of employment: 1) ensuring equal opportunity in the application process; 2) enabling a qualified individual with a disability to perform the essential functions of a job; and 3) allowing an employee with a disability to enjoy equal benefits and privileges of employment.” In terms of cost, accommodations aren’t necessarily expensive. Some are as simple as policy changes, adjusting work schedules, or providing software. Accommodations can also lead to rethinking how work is done, presenting them as investments rather than costs. You may find that changing the office environment improves employee performance, health, and office culture. Getting Started Due to the wide variety of organizations that support people with disabilities, it can be difficult to choose one to begin with. Your organization might start by consulting with a disability-focused consultant to help reimagine your workspaces and provide recommendations. You might also consider working with the Association of People Supporting Employment First (APSE) , which aims to support people with disabilities in obtaining employment. See Part 1 of this series on International Students . References: https://galtfoundation.org/2023/02/14/8-reasons-hiring-people-with-disabilities-benefits-business/ https://www.bls.gov/news.release/disabl.nr0.htm https://www.americanprogress.org/article/removing-obstacles-for-disabled-workers-would-strengthen-the-u-s-labor-market/ https://www.shrm.org/topics-tools/news/inclusion-equity-diversity/employment-rate-rising-people-disabilities https://nationalpartnership.org/disabled-employment-record-high-but-disparities-remain/ https://www.usnews.com/news/economy/articles/2024-01-25/remote-work-has-radically-changed-the-economy-and-its-here-to-stay https://apse.org/ https://www.apa.org/monitor/2021/11/feature-cultivating-empathy https://www.accenture.com/content/dam/accenture/final/a-com-migration/pdf/pdf-89/accenture-disability-inclusion-research-report.pdf https://en.wikipedia.org/wiki/Inspiration_porn -- Winsami Solutions & Consulting is here to help with your organization's talent strategy. Our mission is to support organizations in adapting their People & Culture practices to meet the needs of an evolving workforce.
Hand holding up a small globe
21 Jun, 2024
As organizations struggle to find the talent needed to support their operations, recruiting teams must broaden and revisit talent pipelines. In this multi-part article, we will explore several underappreciated talent groups, starting with one that is particularly important to me: international students, specifically those on F-1 visas. In 2023, over 1 million international students were enrolled in higher education (Associate's degree and higher) in the United States. Each of these students has the potential to engage in Curricular Practical Training (CPT) and Optional Practical Training (OPT), which are pathways for students to gain employment in the United States. Many of these students are eager to work with organizations in the U.S. to grow their career experiences. However, they often face hurdles when seeking employment. First, let's break down CPT and OPT. CPT allows international students to work during their studies, often through internship programs. These internships are typically full-time during summer breaks and part-time during the academic year. OPT, on the other hand, permits international students to work after graduation. Assuming they are in good standing, students can engage in OPT for 12 months post-graduation, with those in STEM fields eligible for an extension of up to 24 additional months. It is important for employers to remember that CPT and OPT positions must be related to the student's field of study. For instance, you cannot hire an economics major as a barista. Beyond this stipulation, employers can hire international students without needing to apply for any visa status on their behalf. Why Hire an International Student? International students bring numerous benefits to an organization. They have spent years studying in the U.S., gaining knowledge and skills that can support your organization. Additionally, they offer diverse perspectives influenced by their home cultures. Many have worked on class projects with both international and domestic students, giving them a deep understanding of cultural nuances in team dynamics. Their familiarity with complex processes, such as those required to study in the U.S., can help your organization identify when projects need additional structure or when such structure might be burdensome. Why Hire Someone for Only 1-3 Years? It's understandable to want to retain employees for longer than 1-3 years. While it can be a lot of work to hire and train someone only to have them leave after a year, there are several points to consider. According to a 2022 report by the U.S. Bureau of Labor Statistics, the average job tenure for individuals aged 20-24 is about 1.2 years, so a one-year tenure is not far from the average. For graduate students closer to the 25-34 age range, the average tenure increases to 4.9 years which is more notably more than a one-year OPT, but still fairly close to an OPT with a STEM extension. For students you have for only one year, adapt their duties to engage their expertise in project work. This is a great opportunity for tackling projects that have been on the backburner or for piloting new programs. If you don't want to let the employee go after a year, consider sponsoring an H-1B visa. This does involve additional costs but can be a significant differentiator for your organization. Consult with your legal team or advisor on how to proceed with this option. Alternatively, you could have the student become a contractor once they return to their home country. Another option, especially when hiring students on shorter OPT, is to work with local colleges or universities to set up a talent pipeline program. This helps build and maintain relationships with students or student clubs, ensuring a steady inflow of qualified candidates which could help with employee transitions as one of the students begins their OPT while another is ending theirs. This talent pipeline can greatly contribute to meeting your organization’s talent strategy by fulfilling its hiring needs. Word of Mouth on a Global Scale One of the things I've learned from working with international students is that they often speak with peers or younger students in their home countries who aspire to study in the U.S. If your organization can make a positive impact on an international student, you can generate goodwill on a global scale. This could lead to increased interest in employment with your organization, potential contacts for global expansion, or even international partnerships. Getting Started If your organization is looking to expand its employment programs to include highly skilled and educated workers, consider investing in hiring international students. Even without long-term visa sponsorship, your organization will benefit from the perspectives they bring. To start this process, contact the career center at a local college or university. You can also sign up on platforms such as Handshake to post positions and host information sessions at various colleges and universities across the country. References: Department of Homeland Security 2023 Report U.S. Bureau of Labor Statistics 2022 Report -- Winsami Solutions & Consulting is here to help with your organization's talent strategy. Our mission is to support organizations in adapting their People & Culture practices to meet the needs of an evolving workforce.
07 Jun, 2024
The other day, a friend reached out to ask about resources on workplace bullying. Despite having books and materials on conflict resolution, communication strategies, and building positive cultures, I realized I lacked in-depth information on handling workplace bullies. Unfortunately, I had to tell my friend I had nothing to share. This clear knowledge and resource gap motivated me to delve deeper into the topic. What exactly is workplace bullying? According to the Workplace Bullying Institute, “workplace bullying is repeated, health-harming mistreatment by one or more employees of an employee: abusive conduct that takes the form of verbal abuse; or behaviors perceived as threatening, intimidating, or humiliating; work sabotage; or some combination of the above.” Approximately 30% of adult Americans are bullied at work, an incredibly high percentage. Many of us are familiar with the “screamer” type of bully, who lacks emotional control and shouts to intimidate and get their way. However, the “schemer” type is more elusive, subtly claiming the work of others, gaslighting, spreading rumors, and undermining colleagues' efforts. It sounds terrible, right? So how do bullies even get started in the workplace? Sadly, it often results directly from an organization’s culture. Is the culture highly competitive or focused on ranked performance? Such environments may incentivize employees to take credit for others' work, shout down ideas to promote their own, and so on. Some might even see bullying as raising the collective bar, a particularly harmful notion since bullied employees often perform worse. Even if a bully’s behavior isn’t overtly supported by the organization’s culture, a lack of correction from leadership signals that such behavior is acceptable. This behavior is often dismissed with rationalizations like "that's just how they are" or "they're a high performer," but the results are the same as with other forms of bullying. What are the consequences for organizations with workplace bullies? Increased costs and lost opportunities. Common costs include staff turnover, litigation, and higher insurance and worker’s compensation costs due to increased claims. Lost opportunities arise from excessive employee absences to avoid bullying or, conversely, employees not taking leave for fear of retaliation, leading to burnout or other stress-related issues. Bullied employees may not contribute to their full potential out of fear, while bullies gatekeep ideas and innovations, only supporting those that benefit them personally, often at the organization’s expense. Clearly, workplace bullying is taxing for both the bullied and the organization. How do we fix it? Prevention is key, starting with an honest reflection on the organization’s culture and the behaviors it rewards or tolerates. If these behaviors are problematic, address them and communicate why change is necessary. Organizational leaders should implement training for employees and managers focused on non-violent communication and emotional intelligence. Transparency in rewards, promotions, resource allocation, and other practices that elevate social status within the organization is crucial. HR or ombudspeople should actively work to dismantle workplace bullying if it is discovered. HR professionals, in particular, should be vigilant in bullying prevention since past practices in the HR community have led to HR’s complicity in maintaining a bully’s power through inaction or rationalization, according to the Workplace Bullying Institute. A key "don’t" when handling bullying is to avoid placing the burden of proof on the bullied employee. Bullying is traumatic and asking an employee to document their trauma while living it may be too much for them to handle. While it is unfortunate that workplace bullying is so prevalent, awareness of this issue allows us to take active steps to end it. Collectively, we can reflect on our organizational practices and address cultural issues that enable workplace bullying. Let’s strive for a future where all employees thrive. For more resources on workplace bullying check out: https://workplacebullying.org/ https://hbr.org/2022/11/how-bullying-manifests-at-work-and-how-to-stop-it https://psyche.co/guides/how-to-respond-and-seek-help-when-youre-bullied-at-work?gad_source=1&gclid=CjwKCAjwmYCzBhA6EiwAxFwfgFCH9IkqvwXCh3yvaStXz-rvaF-J2yj27WVMwp6o66M9AsWBlQGHChoC9F0QAvD_BwE -- Winsami Solutions & Consulting is here to help build psychological safety in your organization. Our mission is to support organizations in adapting their People & Culture practices to meet the needs of an evolving workforce.
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